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Below, please find important contact information and resources for Fresno Unified School District.

If you are in need of insurance cards for Medical, Dental, and/or Vision, please contact the appropriate vendor.

Medical Coverage (Active Employee & Non-Medicare Retiree)

Information RegardingGroup Policy #Contact InformationWebsite
Aetna PPO Plan Option A & B (Network Provider)891049 Choice POS II888.632.3862Find an Aetna Network Provider
Delta Health Systems (DHS)
(Eligibility/Claims Administrator/Medical Card)
891049 Choice POS II800.807.0820Delta Health Systems
Elixir Prescription Benefit (Eligibility/Claims)Rx Bin# 009893833.640.2849Elixir Solutions
Kaiser Permanente Option C (Eligibility/Claims/Medical Card/1095B)603815800.464.4000Kaiser Permanente
Halcyon Behavioral Health (Aetna PPO)888.425.4800Halcyon
For current employees and non-Medicare retirees.

Medicare Retiree/Dependent Coverage

Information RegardingGroup Policy #Contact InformationWebsite
Aetna Medicare Advantage PPO – Customer ServicesH5522-803888.267.2637Aetna Medicare Advantage PPO
Aetna Medicare Advantage PPO Prescription DrugRx Bin# 610502
Rx PCN: MEDDAET
Rx Grp# RXAETD
866.241.0357
24 Hour Nurse Line855.493.7019
Provider Services800.624.0756
For Medicare retirees and Medicare dependents.

Non-Medicare Dependent Coverage (Retiree Coverage)

Information RegardingGroup Policy #Contact InformationWebsite
Aetna Open Choice PPO192620800.861.8146Aetna Open Choice
Aetna Open Choice PPO Rx Member ServicesRx Bin# 610502888.792.3862
Aetna Open Choice PPO Behavioral Health800.424.4047
For non-Medicare dependent of a Medicare retiree.

Employee Assistance Plan

Information RegardingGroup Policy #Contact InformationWebsite
Claremont Employee Assistance Program800.834.3773Claremont EAP

Chiropractic Services

Information RegardingGroup Policy #Contact InformationWebsite
PhysMetricsChiropractic Services – Plan A, B, & C use PhysMetrics877.519.8839PhysMetrics
For Aetna PPO and Kaiser Permanente members

Acupuncture Services

Information RegardingGroup Policy #Contact InformationWebsite
PhysMetricsAcupuncture Services
– Plan A & B use PhysMetrics.
– Plan C obtains acupuncture through Kaiser Permanente
877.519.8839PhysMetrics
For Aetna PPO only

Dental Coverage

Information RegardingGroup Policy #Contact InformationWebsite
Delta Dental PPO00697888.335.8227Delta Dental Ins
United Healthcare Dental HMO711904800.999.3367My UHC

Vision Coverage

Information RegardingGroup Policy #Contact InformationWebsite
VSP40156117800.877.7195VSP Vision

Life and AD&D

Information RegardingGroup Policy #Contact InformationWebsite
The Standard
Basic Life/AD&D
600762 C559.457.3520The Standard
The Standard
Voluntary Additional Life
600762 B559.457.3520
Travel Assistance Service800.527.0218
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