Need to see a doctor on demand?
Telehealth is convenient for diagnosing and treating many non-acute medical conditions using your phone, tablet or computer.
Teladoc (Medical Plan Options A & B)
Teladoc provides telehealth services for PPO Plan Options A & B. With Teladoc, you can connect with leading board-certified physicians in your state through the internet or telephone, helping you avoid emergency rooms and urgent care centers. Teladoc can assist with prescription medications and with many non-emergency illnesses including:
- Allergies
- Arthritic pain
- Asthma
- Bronchitis
- Colds and Flu
- Diarrhea
- Insect bites
- Pharyngitis
- Conjunctivitis (pink eye)
- Rash
- Respiratory Infection
- Sinusitis
- Skin Inflammation
- Sore throat
- Sprains and strains
- Urinary tract infection
- Sports injuries
- Vomiting
Telehealth services are provided at no cost, and no deductible applies when using Teladoc.
To get started, you can:
- Download the Teladoc App (from the Apple App Store or Google Play Store)
- Go online to www.Teladoc.com
- Call 800.TELADOC (835.2362)
For more information regarding this service, please visit www.JHMBHealthConnect.com/telehealth-at-your-fingertips.
Kaiser Permanente (Medical Plan Option C)
As a Plan Option C participant, Kaiser Permanente provides you with a myriad of ways to meet with your physician or schedule an appointment. If you are pressed for time and/or prefer to meet with your physician via video, you can schedule an appointment in minutes by phone or using your mobile phone or computer.
Kaiser recommends that participants download the KP Preventive Care app for the most convenient experience in scheduling appointment and conducting video visits. However, you can also visit their website at www.kp.org/mydoctor/videovisits for more details on how to use their telehealth services.